Compliance is not something you can leave to chance; if you do, you place your whole business at risk.

Help with treating customers fairly (TCF) requirements - understanding and embedding a TCF culture into your business. 

The FSA has 11 fundamental Principles for Business to which a firm must adhere.  Principle 6 focuses on Customers interests stating that “A firm must pay due regard to the interests of its customers and treat them fairly”. There are many areas within a regulated business that reflect upon TCF outcomes but not all of the FSA’s desired outcomes can be easily mapped to the different types of intermediaries and their process. Insynergi is able to use experience and understanding to help resolve this.

A well run business will usually demonstrate the Principle of Treating Customers Fairly however a regular review will highlight areas you may not have considered and allow you to be sure you are meeting regulatory requirements.

 

Please call on 01672 514487 to have a conversation about your needs or email compliance@insynergiuk.co.uk. 

Contact us now to find out how Insynergi can help you improve your business quality, staff retention rates and customer satisfaction.

Insynergi (UK) Limited is a member of the Association of Professional Compliance Consultants (APCC) and the Financial Skills Partnership (FSP).